• Europe: Estimated delivery in 6–8 working days
• Outside Europe: Estimated delivery in around 10 working days

For custom orders or custom pricing, please contact us directly via Instagram: @okka.boutique 💌

Please note: Delivery times are estimates and may vary slightly depending on your location and postal service.

Storage & Use:

• Ties are intentionally long – trim to your liking ✂️
• Apply a universal waterproof spray to keep your bag fresh 💦
• Store flat, avoid hanging to prevent stretching, and keep out of direct sunlight ☀️

Hand Wash (Recommended):

• Use mild detergent in cool water (max 30°C)
• Gently clean, then rinse thoroughly
• Do not soak, scrub harshly, twist, or bleach 🚫

Machine Wash (Not Recommended):

• May affect the shape/texture
• If needed: use delicate mode, low temp, no spin, mild detergent, and place in a laundry bag

Drying:

• Do not wring
• Pat dry with a towel, reshape, and dry flat, away from heat or sunlight 🌬️

Every bag we make is a one-of-a-kind piece, made just for you. ✨
Because of this custom process, we don’t accept returns or exchanges.

If something’s not right — your order arrives damaged or isn’t what you ordered — just reach out within 3 days of delivery with your order number and a photo, and we’ll fix it right away. 💌

Thank you for choosing OKKA  and supporting the art of handmade. Your purchase means the world to us. 🌿

Instagram : @okka.boutique

Email: okka.boutiq@gmail.com
Phone: +30-697-682-42-54
Hours: Monday-Saturday 9AM-9PM EST